Dogtainers Melbourne ‘MEL’

Pet Transport Melbourne

Pet Transport to and from Melbourne

Dogtainers Melbourne has years of experience moving pets both domestically and internationally, so we know how to plan, manage, and execute every step of your pet’s travels arrangements, from first pick up to final drop off.

We can:

 

  • Collect your pet from your Melbourne residence and arrange delivery at the destination airport.
  • Arrange boarding for any length of time, either short term in our departure lounge facility or long term in one of our partnered pet accommodations.
  • Hire or Purchase travel crates; we stock the full range of plastics crates in different sizes.
  • Transit / overnight stay in a fully air-conditioned transit lounge close to the airport.
  • Arrange the most direct flight route possible both domestically and internationally.
  • Deliver your pet to Residence at the destination.
  • Arrange pet travel worldwide.
  • Provide an Adaptil collar to calm your pet before and after travel. Ask our team for more info.

Dogtainers Melbourne office

Melbourne is a critical location for Australian pet travel, as it’s where imported international pets complete their mandatory quarantine. The Mickleham Post-Entry Quarantine (PEQ) facility is only 25 mins away from our Melbourne office.

The Melbourne team is experienced, helpful and caring, with decades of collective experience in the pet travel industry. Our team understands the struggles and concerns pet owners face when planning travel for their pets, that’s why we do everything in our power to make the owner’s experience easier, and the pet’s trip more comfortable.

We have 17 team members located at this office – 12 pet travel consultants and five dedicated operational team members. We have regular morning pick ups where our drivers will bring your pet to the office for a comfort stop before they travel on to their final destination. For your convenience, we also have crates available for hire or purchase at this facility.

Our office can accommodate approximately ten dogs and eight cats. If the layover is more than six hours, we will transfer your pets to our pet retreat partners for a more comfortable stay.

Dogtainers Melbourne Team Members

Jonathan Marshall – Melbourne Branch Manager

Since 1994, Jonathan has been the backbone of Dogtainers Melbourne’s operations and growth. Besides assisting with pet travels, he’s also an all-breed judge – a title that’s not easy to claim, as judges are required to pass both written and practical exams. In his spare time, he teaches others to become judges.

He has three beautiful dalmatians called Catch, Siri, and Gretchen Weiners. Before Dogtainers, he studied aquatic biology and worked in the aircraft logistic industry.

 

Lisa Corken – International Pet Travel Consultant

Lisa started working with Dogtainers in April 2021. As she’s a very nurturing person, she worked as a nurse for many years. But after many years in the field, she wanted a career change. She eventually found Dogtainers, and decided to devote her love and attention into keeping pets happy, safe, and comfortable during their travels.

She loves animals and has two fur babies at home: Maximilian, a seven-year-old husky cross, and Mufasa, a five-year-old cat. She keeps photos of them on her desk to remind her that the bookings she’s managing are for pets like her own. She loves travelling and has lived in Europe for many years, and has been overseas countless times.

Ellie Collins – Domestic Pet Travel Consultant

Ellie has been with Dogtainers for 1.5 years, and before joining the domestic team, she helped out in the operations in the warehouse, taking care of pet pick ups and drop offs. She enjoys working with animals as she’s always loved pets.

She has a gorgeous dalmatian called Zoe at home who loves socialising with other dogs. Outside of work, Ellie enjoys all kinds of dance and has been dancing for more than 18 years.

 

Jess Pajalic – Logistic Manager

Jess manages pet transport logistics, which includes ensuring the drivers’ run sheets are accurate and planning pickups and dropoffs. Having worked with Dogtainers for ten years, she’s very experienced and enjoys what she does.

Before Dogtainers, she worked as a customer service consultant at a horse racing stable. She has two dogs at home, 12-year-old Brandy and seven-year-old Trigger, a rescue dog.

Louise Weekes – Domestic Pet Travel Consultant

Louise has been with Dogtainers for 1.5 years. Before transitioning to the domestic team, she gained hands-on experience as a Dogtainers’ driver.

Louise started participating in dog shows at an early age. Over the years, she and her dog Milo have won many competitions, including the Royal Melbourne’s Junior Handler Championship in 2019. After her 2019 win, she was invited to attend Crufts, one of the biggest dog shows in the world.

 

Alycia Dean – Domestic Pet Travel Consultant

Originally from Wales in the UK, Alycia joined the Melbourne team in October 2021. After moving to Melbourne with her partner, they adopted a two-year old rabbit named Oreo, who instantly became a cherished member of the family.

Before joining Dogtainers, she was a professional personal trainer. She enjoys exercising and ballroom and Latin dancing.

Emily Marshall – International Pet Travel Consultant

Emily has been with the Dogtainers team for over seven years. Having worked as both a driver and domestic consultant, she’s since transitioned to the international pet travel team.

In her free time, Emily participates in dog shows with her dog, Pirate. The pair have even been featured on TV a few times! Their most recent achievement is receiving the Grand Champion title from Dogs Australia.

 

Steve brown – Warehouse Manager

Steve has been with Dogtainers for 2.5 years and is currently serving as our warehouse manager. Steve’s usually the one who greets your pets when they arrive in the Melbourne office. He also manages the drivers, ensures the vans are well-maintained, and that the equipment is fully stocked.

Before joining Dogtainers, he worked as a correctional officer. He’s always loved animals and has a whole house full of furbabies. He has a 3-year-old rescue dog, an American Staffie (Louie), and four cats (Noah, Joshie, Patty, and Molly). He’s very familiar with pet behaviour and pet care, as he’s grown up having pets around. In his spare time, he enjoys spending time with his family and occasionally coaches a local junior basketball team.

Thomas Marshall – Pet Transport Driver

Thomas started working with Dogtainers in early 2020 as a driver. As a Marshall, Thomas has a lot of experience in breeding, showing, and raising dogs. Prior to joining Dogtainers, he participated in dog shows as a junior handler. Aside from animals, he also enjoys camping and driving. In the future, Thomas hopes to become a firefighter and is looking to begin his training shortly.

Why You Should Choose Dogtainers

There are four different categories recognised by the Department of Agriculture and Water Resources. The categories are based on the rabies risks of animals coming from these countries. Cats and dogs from approved countries are allowed to enter, provided all the veterinary requirements are met.

    We are Australia’s largest owner-operated pet transport network and the only pet travel company to have our own offices and staff located in every state in Australia, including the Northern Territory.

    Dogtainers has been operating for 50 years, and we import thousands of pets into Australia every year.

    vet bedding for cats and dogs

    We’re an official RSPCA partner and a member of IPATA

    Most importantly, we’re pet lovers just like you! We understand that pets are family, and they deserve to be treated like it.

    AUSTRALIA BANNED BREEDS

    American Pit Bull Terrier

    Fila Brasileiro

    Dogo Argentino

    Japanese Tosa

    Savannah cat

    Chausie crossed with Jungle cat.

    Bengal cat crossed with Asian Leopard cat

    Safari cat crossed with Geoffroy cat

    Czechoslovakian wolfdog or Czechoslovakian Vlcak

    Lupo Italiano or Italian wolfdog

    Kunming wolfdog or Kunming dog

    Saarloos wolfdog or Saarloos wolfhound

    Pet Drop Offs Melbourne

    The Melbourne office is located at 11/189B S Centre Rd, Tullamarine VIC 3043. Once you arrive, you’ll see a massive sign on the exterior of the building that says “Dogtainers”. After entering the reception area, you’ll be greeted by our friendly staff who will assist you from there.

    how pet's will be safe

    Pet Import FAQs

    How Much Does It Cost To Import Pets?

    Depending on the origin of the pet and the quantity being imported, the price of importing pets to Australia can change. There are additional costs to take into account in addition to transportation costs, such as quarantine fees, veterinary fees, and other import requirements. Typically, prices can range from 8K to 20K.

    What Are The Steps To Import Pets In Australia?<br />

    There are many steps to follow that we provide details guidance on, this is in line with the published requirements from DAFF (Department of Agriculture, Fisheries & Forestry).

    The steps to import pets into Australia according to DAFF are as:

    • Check if your pet is eligible to be imported to Australia.
    • Apply for an import permit from DAFF.
    • Meet all import conditions and get your pet ready for travel.
    • Choose a quarantine station to host your pet.
    • Make travel arrangements for your pet and ensure that all necessary documentation is in order.
    • On arrival in Australia, the pet needs to be quarantined (minimum of 10 days for dogs and cats).

    It’s important to note that the process and requirements may vary depending on the type of pet and country of origin, so it’s best to contact us for specific guidance.

    How Long Does The Import Process Take For A Pet To Enter Australia?

    Depending on the origin point it is good to start planning 1 year ahead and no less than 6 months ahead of travel. Due to a number of requirements to start very early on, and the capacity at quarantine, starting this soon is essential.

    What Type Of Health Certificate Is Required For A Pet To Enter Australia?<br />

    The Australian import permit is a dual document of permit/health certificate that we work at obtaining for our clients.

    What Are The Requirements For Importing Pets?

    Depending on the country of origin and pets being imported, different countries may have different requirements from DAFF for bringing pets into Australia. However, a few standard prerequisites are as follows:

    • An import permit for the pet
    • A health certificate issued by an authorized veterinarian in the country of origin.
    • A rabies vaccination certificate (dogs and cats only).
    • Compliance with specific import conditions for the pet species.

    How Much Is A Pet Import Permit In Australia?

    The permit itself is $480 AUD for the first pet and $240 AUD for each additional pet thereafter.

    Start Your Pet Transport Journey

    Australia: 1300 13 52 52 | New Zealand: 0800 13 52 52