Pet Travel - Defense Families

Pet Transport Services for Defence Members

Moving to a new post as part of a defence position can be a challenging experience, especially when you have beloved pets accompanying you. At Dogtainers, we recognise the unique circumstances faced by defence families during pet relocations, and have been providing reliable and stress-free pet transport solutions for military families for more than 50 years.

With defence family staff on our team, we have firsthand knowledge of the difficulties involved in relocating for a post. We empathise with the uncertainties and complexities of the process, particularly when it comes to managing pet moves. Rest assured, Dogtainers is here to support you every step of the way.

Dogtainers is well-versed in the intricacies of the defence relocation process, including your entitlements as outlined in the Defence Personal Property Manual (PACMAN). Our partnership with Defence Pets guarantees that your TOLL quotes are carefully structured to meet all necessary approval requirements. Our primary objective is to optimise your chances of a successful reimbursement while delivering a stress-free and seamless experience for you and your pet.

 

We recognise that move dates, Toll delivery schedules, and availability of Defence Housing Australia (DHA) accommodations can often be uncertain. That’s why we offer flexibility and accommodation to adapt to any changes that may arise. We understand that your plans may evolve, and we can make adjustments without any additional charges right up until the day your pets are delivered to their new home.

With Dogtainers by your side, you can rely on our expertise and experience to alleviate the stress of pet moves for defence families. We are dedicated to providing seamless and reliable pet transport for military vets that are tailored to your specific circumstances.

 

Preparing for Defence Pet Relocation: A Guide for Defence Members

When it comes to relocating with your pets as a defence member, careful planning and preparation are key to ensuring a smooth and stress-free journey for your furry companions. Here are some necessary steps to take before embarking on your pet’s relocation:

Obtain Health Certificates and Vaccinations:

 Before travelling, it is essential to obtain the necessary health certificates and vaccinations required by your destination. Research the specific requirements of your new location and consult with your veterinarian to ensure your pet is up-to-date on vaccinations and has a certificate of good health.

Research Pet Transport Options:

 Explore various pet transport options to find the one that best suits your needs. Look for a reputable and experienced pet transport company, such as Dogtainers, that specialises in defence pet relocations. Their knowledge and expertise in handling military pet travel can provide peace of mind during the process.

Acquire A Suitable Travel Crate:

Acquiring a suitable travel crate is an important step in preparing your pet for relocation. It is essential to ensure that the crate meets the requirements set by airlines and transportation authorities. Look for a crate that is “IATA-specified”. When choosing a travel crate, opt for one that allows your pet to stand, turn around, and lie down comfortably. We offer IATA-specified travel crates for hire and sale and can advise you on which crate is best suited for your pet. Alternatively, if you already own a crate, we can confirm whether it’s “airline-approved”.

Introduce Your Pet To Their Crate:

 Acclimating your pet to their travel crate well in advance of the journey can help them feel more comfortable and secure. Gradually introduce the crate by placing familiar toys, bedding, and treats inside. Allow your pet to explore and spend time in the crate to create a positive association with it. Additionally, Adaptil Collars have been proven helpful in soothing dogs before and during flights.

Tips for a Comfortable and Stress-Free Travel Experience

To ensure your pet’s comfort and well-being during the journey, consider the following tips:

 

  • Provide familiar toys, bedding, and items that carry your pet’s scent to create a sense of familiarity and security.
  • Maintain a calm and reassuring demeanour when handling your pet, offering plenty of attention and affection.
  • Stick to your pet’s regular feeding and exercise routines as much as possible before travel, but do not feed them within four hours of their flight.
  • Keep your pet hydrated throughout the journey by ensuring they have a spill-proof water container in their crate.
  • Choose pet-friendly accommodations at your destination, ensuring a safe and comfortable environment for your pet.

Defence Pet Transport Services

We are proud to offer specialised pet transport services tailored to the needs of defence personnel relocating to or from Australia. With more than 50 years of experience in the industry, we have developed a deep understanding of the requirements and regulations involved in pet import and export processes, ensuring a smooth and stress-free experience for both you and your furry companions.

Importing and exporting pets to and from Australia can involve complex procedures, especially when it comes to defence members. Our dedicated team of experts is well-versed in the specific requirements set by the Australian Department of Agriculture, Water and the Environment (DAWE) and other relevant authorities. We can guide you through the necessary steps, including obtaining health certificates, complying with vaccination protocols, and adhering to pet transport quarantine regulations.

Our local expertise allows us to navigate the intricacies of pet relocation within Australia, ensuring compliance with all applicable pet transport regulations. We provide comprehensive door-to-door pet transport services, taking care of every aspect of the journey, from pick-up to delivery. Whether you are relocating within Australia or require international pet transport, we can handle all logistics, including transportation, documentation, and coordination with quarantine facilities.

PACMAN Pet Relocation Benefits in Australia

A member is eligible to have their costs of pet relocation covered if the military is satisfied that the costs are reasonable. To determine what’s reasonable, the military will consider factors such as the number of pets, how the pets will be transported, availability of discounted transport rates, and whether the animals are pets or used for commercial purposes.

Who Can Provide Pet Relocation Services PACMAN?

According to regulations, pets can only be relocated by commercial providers specialising in pet transportation and boarding, such as Dogtainers. These commercial transporters are required to possess an ABN (Australian Business Number), conduct pet transports for profit, and be appropriately registered and licensed in their respective state or territory.

Is the Pet Relocation Benefit Paid by PACMAN Before or After Transport is Complete?

Payment of benefits can be made either before or after the pet relocation has been completed. Firstly, benefits can be paid before the pet is relocated if the member provides a quote or invoice from their pet transport provider. Alternatively, benefits can be paid after the pet is relocated by reimbursing the member based on the receipt for services provided.

Why You Should Choose Dogtainers

There are four different categories recognised by the Department of Agriculture and Water Resources. The categories are based on the rabies risks of animals coming from these countries. Cats and dogs from approved countries are allowed to enter, provided all the veterinary requirements are met.

    We are Australia’s largest owner-operated pet transport network and the only pet travel company to have our own offices and staff located in every state in Australia, including the Northern Territory.

    Dogtainers has been operating for 50 years, and we import thousands of pets into Australia every year.

    vet bedding for cats and dogs

    We’re an official RSPCA partner and a member of IPATA

    Most importantly, we’re pet lovers just like you! We understand that pets are family, and they deserve to be treated like it.

    What Are the Next Steps?

    Contact Dogtainers today to get all the information you need, or use our free pet transport cost calculator to get a no-obligation quote based on your specific circumstances. Our dedicated team is here to answer any questions you may have and assist you in making the necessary arrangements. With our expertise and commitment to pet transport, you can trust us to provide the highest level of care and professionalism.

    how pet's will be safe

    FAQs About Defence Family Pet Transportation

    What Are The Costs Associated With Defence Pet Relocation?<br />

    The costs associated with pet relocation for military vets may include airfare, crates, veterinary visits, blood work, vaccines, health certificates, road transport to the final destination, and potentially boarding and quarantine expenses where necessary. Contact Dogtainers for a personalised quote based on your unique circumstances and needs.

    What Is The Process Of Relocating Pets For Defence Families?<br />

    The process of relocating pets for defence families depends on whether you’re relocating domestically or internationally. International moves may include obtaining necessary health certificates and vaccinations, ensuring compliance with import/export regulations, arranging transportation with a reputable pet transport company like Dogtainers, and addressing any quarantine requirements. Domestic transports are much simpler, and can be organised and completed with a pet transport company in just a few days. Dogtainers can guide you through the process to ensure a smooth and stress-free relocation for your furry companions.

    What Documents Are Required For My Pet's Relocation As A Military Member?<br />

    The specific documents required for pet relocation for defence members vary depending on the destination and other factors. Generally, you will need to provide proof of vaccinations, certificate of good health issued by an accredited veterinarian, and any necessary permits or import/export documentation. Dogtainers can assist you in understanding and obtaining the required documents for your pet’s relocation.

    What Are The Quarantine Requirements For Pet Relocation When Coming To Australia Or Leaving As A Defence Member?

    The quarantine requirements for pet relocation when coming to Australia or leaving as a defence member can vary depending on the country of origin or destination. It is important to check the specific quarantine regulations of the respective countries. Dogtainers can provide guidance on quarantine requirements and help ensure that your pet meets all necessary criteria.

    How Long Does The Pet Relocation Process Usually Take For Military Members?<br />

    The duration of transporting military pets can vary based on factors such as the destination, transportation arrangements, and regulatory compliance. Domestic transport can be as quick as a few days. Exports will take at least one month. Imports to Australia will take at least 6-8 months. Once you’re aware of your situation, it’s recommended to contact a reliable pet transportation company like Dogtainers. We can handle the rest, including arranging pet boarding if necessary.

      Are There Any Restrictions On The Types Of Pets That Can Be Relocated For Military Members?<br />

      There may be restrictions on the types of pets that can be relocated for military members, depending on the destination and specific regulations. Some countries have restrictions on certain breeds or species, such as “dangerous” breeds of dogs. Some airlines also restrict or prohibit the transport of brachycephalic breeds, like pugs. It is advisable to check the import/export regulations of the destination country. Dogtainers can assist you in understanding any restrictions and finding suitable solutions for your pet’s relocation.

      Can My Pet Fly With Me On Military Aircraft During Relocation?

      No, your pet cannot fly with you on military aircraft during relocation. Instead, it is necessary to utilise a professional pet relocation company, like Dogtainers, who will arrange your pet’s travel through official commercial channels, such as air transport or road transport. These companies are experienced in handling the logistics of pet transportation and can ensure the safe and secure transport of your furry companion to your new destination.

      Can I Transport My Pet With Me When I Am Posted Overseas?<br />

      Yes. If a member is posted to an external territory or Thursday Island for a period exceeding six months, the military will cover the reasonable costs involved in transporting their pet to the overseas posting location. Alternatively, in such cases, the military will also provide coverage for transporting the pet to a location within Australia of the member’s choice.

      Can I Transport Multiple Pets During Defence Pet Relocation?<br />

      Yes, it is possible to transport multiple pets during defence pet relocation. The logistics and requirements may vary depending on the number of pets, their species, and the destination. Dogtainers can accommodate the transport of multiple pets, ensuring their comfort and safety throughout the journey.

      Are There Any Specific Health Requirements For Pets During Defence Pet Relocation?<br />

      Yes, specific health requirements must be met for pet transport for defence members. Your pet should be up to date on vaccinations, including F3 for cats and C3 for dogs, and any additional ones required by the destination. A certificate of good health from a licensed veterinarian is often necessary to confirm your pet’s fitness for travel. Microchipping is required for identification purposes. Ensure your pet is free from parasites and follow airline regulations for crate size and ventilation. Professional pet relocation services like Dogtainers can provide personalised guidance to meet these requirements.

      Start Your Pet Transport Journey

      Australia: 1300 13 52 52 | New Zealand: 0800 13 52 52