The following document sets forth the Privacy Policy for the Dolittles Pty Ltd website, www.dolittles.com.au

IMPORTANT NOTICE

At Dolittles, our mission is to make consumers and end-users better by enabling their ability to achieve their goals through our passion, design, and the relentless pursuit of innovation. That mission covers our offline and in-office activities, and extends to our online community as well through our websites, applications, and connected products and services (which we collectively refer to in this Privacy Policy as the “Services”). Our Privacy Policy describes how we collect and process your Personal Data through our websites corresponding Mobile Apps, in office, at events etc. We encourage you to read this Privacy Policy as well as our T&Cs.

We are Dolittles Pty Ltd. We provide pet accommodation.

  • Brisbane South Retreat
  • Sydney Airport
  • Brisbane West Retreat
  • Pampered Pooch Motel

Introduction

This Privacy Policy describes how Dolittles collects and uses Personal Data about you through the use of our Websites that provide you access to the Dolittles Services, and through email, text, and other electronic communications between you and Dolittles.

Dolittles, Inc. (“Dolittles” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the websites with the top-level domain names of https://Dolittles.com.au (each, a “Website” and collectively, the “Websites”), use the Dolittles Services through our mobile and desktop applications (the “Dolittles Apps”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. Our services (the “Dolittles Services”) allow you to analyse the content of your email to get more responses, strike the right tone, and get insights into your writing style as well as schedule meetings, share your availability with others, hold (pause) emails until you are ready to review them, schedule emails for later delivery, add read receipts to your outgoing emails, get notifications if someone doesn’t respond to your email, and enhance your email productivity in various other ways.

This policy applies to information we collect:

  • on our Websites;
  • in email, text, and other electronic messages between you and our support team;
  • through mobile and desktop applications (including browser and Outlook extensions) you download from our Websites or other application stores (such as the Apple App Store® the Google Play® Store and the Microsoft Office® Store)
  • when you use the Dolittles Services.

It does not apply to information collected by:


  • us offline or through any other means, including on any other website operated by Dolittles or any third-party; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from, on, or through the Dolittles Services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites or the Dolittles Services. By accessing or using our Websites and the Dolittles Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Websites or the Dolittles Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Data Processor

Dolittles is the data processor of your Personal Data that you provide on the and through Dolittles.

Children under the Age of 18

Dolittles’s Apps and Services are not intended for children under the age of 18, and children under the age of 18 are not permitted to use our Websites or directly use the Dolittles Services. We will remove any information about a child under the age of 18 if we become aware of it.

Our Websites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Websites, directly use the Dolittles Services, or install the Dolittles Apps. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on our Websites or on or through any of its features, install the Dolittles Apps, or directly use the Dolittles Services, including providing your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data directly from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@Dolittles.com.

Information We Collect About You and How We Collect It

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with information from our other users. This includes information that we collect directly from you or through automated collection technologies, or through your use of the Service.

Generally when you register to use the Dolittles Services or use our Websites, we collect several types of information from and about users of the Dolittles Services, specifically information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number any other identifier by which you may be contacted online or offline (“Personal Data”);
  • that is about you but individually does not identify you, such as traffic data, location data, logs, referring/exit pages, date and time of your visit to our Websites, error information, clickstream data, and other communication data and the resources that you access and use on the Websites; and/or
  • about your internet connection, the equipment you use to access our Websites and usage details.

We collect this information:

  • directly from you when you provide it to us; and
  • automatically as you navigate through the Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

When you use the Dolittles Service, we may also collect and process these types of information when you compose an email or meeting invite, send your calendar information, and when you hold or pause messages in your inbox or schedule communications for later, include a read receipt, request notification if a user doesn’t respond, or otherwise use features provided by the Service. You and the other parties you communicate with are in complete control over the specific type of information contained in these messages.

Information You Provide to Us

The information we collect on or through our Websites are:

  • information that you provide by filling in forms on our Websites. This includes information provided at the time of subscribing to our service or requesting further services.
  • information that you provide as part of the process of authenticating Dolittles and granting it access to your data on other services, such as 3rd party email providers. This information always includes your email address, and may include additional information such as your name and a profile picture.
  • information that you provide as part of email messages or calendar invitations when you use the Dolittles Service while composing an email, when you pause, when you schedule an email for later, or when you otherwise interact with features in the Dolittles service.
  • records and copies of your correspondence (including email addresses), if you contact us, including when you report a problem with the Dolittles Services, the Dolittles App, or the Websites;

The Personal Data we collect from you is required to enter into a contract with Dolittles, for Dolittles to perform our obligations under the contract, and to provide you with our products and services. If you refuse to provide such Personal Data or withdraw your consent to our processing of Personal Data, then in some cases we may not be able to enter into the contract or fulfil our obligations to you under it.

You also may provide information to be transmitted to third parties (collectively, “Communications”). Your Communications are transmitted to others at your own risk. Although we use technology to protect your Communications, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of the recipients of your Communications, who may forward them to other third parties or otherwise disclose them. Therefore, we cannot and do not guarantee that your Communications will not be viewed by unauthorised persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Websites or use the Dolittles Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. We collect:

As you navigate through and interact with our Websites or use the Dolittles Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. We collect:

  • details of your visits to our Websites or use of the Dolittles Apps, specifically traffic data, location data, logs, referring/exit pages, date and time of your visit to our Websites or use of the Dolittles Apps, error information, clickstream data, and other communication data and the resources that you access and use on the Websites;
  • Information about your computer, mobile device, and internet connection, email or calendar client, specifically your IP address, mobile device make and model, operating system, and browser type.

The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from you or other third parties. It helps us to provide you with the Dolittles Services, improve the Dolittles Services, and to deliver a better and more personalised service by enabling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customise our Websites and the Dolittles Apps according to your individual interests;
  • recognize you when you return to our Websites or use our Dolittles Apps.

Details about the automated data collection technologies and the specific cookies that we use can be found in our Policy.