International Service Guarantee
International Export Service Guarantee*
Please note, although Dogtainers is committed to ensuring your pet arrives safely, happily, and in a timely manner, we are not currently offering our International Service Guarantee due to the COVID-19 pandemic.
Dogtainers are proud to have the only international service guarantee in the pet transport industry. The guarantee has been designed to ensure that as a customer of Dogtainers you will feel confident, reassured and have full peace of mind that your pet’s export from Australia and all its arrangements are in the best and safest possible hands (*this guarantee excludes domestic & import moves into Australia). Our international service guarantee ensures that not only do your pets arrangements get made in a timely and secure manner but your pet will also have the opportunity to acclimatise with their travel crate prior to the travel dates as the crate is brought to your residence at a prearranged time with Dogtainers once the booking is confirmed.
International Export Service Guarantee
Please see Terms and conditions
Your Journey Ahead
Itinerary and relevant details so you know what to expect and when.
Country Requirements
Entry requirements on the destination country to ensure your pet is prepared in a timely and concise manner.
Travel Crate Delivered
Travel crate dropped to your residence to allow your pet to become acclimatised prior to the journey.
Almost Time For Travel
Key details relating to remaining parts of the preparation for your pets travel.
Photo Of Your Pet
You will receive a photo of your precious pet prior to their international journey.
Follow Up on Arrival
Follow up from your specialist pet consultant to see how your pet has settled in. At this stage you are able to review our service.
FAQs About Pet Quarantine in Australia
How much does Pet Quarantine Cost?
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Where do Pets Quarantine in Australia?
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How long is the Quarantine Period for Pets?
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What should I prepare for my Pet’s Quarantine in Australia?
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What kind of care and attention will my pet receive during Quarantine?
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How can I stay updated on my pet’s status during Quarantine?
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Plan your pet’s trip the right way
With the care and support they need