International Export Service Guarantee*
Dogtainers are proud to have the only international service guarantee in the pet transport industry. The guarantee has been designed to ensure that as a customer of Dogtainers you will feel confident, reassured and have full peace of mind that your pet’s export from Australia and all its arrangements are in the best and safest possible hands (*this guarantee excludes domestic & import moves into Australia). Our international service guarantee ensures that not only do your pets arrangements get made in a timely and secure manner but your pet will also have the opportunity to acclimatise with their travel crate prior to the travel dates as the crate is brought to your residence at a prearranged time with Dogtainers once the booking is confirmed.
International Export Service Guarantee
Please see Terms and conditions
Your Journey Ahead
Itinerary and relevant details so you know what to expect and when.
Country Requirements
Entry requirements on the destination country to ensure your pet is prepared in a timely and concise manner.
Travel Crate Delivered
Travel crate dropped to your residence to allow your pet to become acclimatised prior to the journey.
Almost Time For Travel
Key details relating to remaining parts of the preparation for your pets travel.
Photo Of Your Pet
You will receive a photo of your precious pet prior to their international journey.
Follow Up on Arrival
Follow up from your specialist pet consultant to see how your pet has settled in. At this stage you are able to review our service.
Why You Should Choose Dogtainers
There are four different categories recognised by the Department of Agriculture and Water Resources. The categories are based on the rabies risks of animals coming from these countries. Cats and dogs from approved countries are allowed to enter, provided all the veterinary requirements are met.
We are Australia’s largest owner-operated pet transport network and the only pet travel company to have our own offices and staff located in every state in Australia, including the Northern Territory.
Dogtainers has been operating for 50 years, and we import thousands of pets into Australia every year.
We’re an official RSPCA partner and a member of IPATA.
Most importantly, we’re pet lovers just like you! We understand that pets are family, and they deserve to be treated like it.